Withdrawals are possible via the two e-wallets Neteller and Skrill, as well as bank transfer

Withdrawals are possible via the two e-wallets Neteller and Skrill, as well as bank transfer

Customer Service

You can contact the casino via chat, e-mail, or telephone and conveniently ask to be called back via the site so that the call won’t be charged to the user. The support staff is available 24 hours a day, seven days a week.В

If you’d like to contact VideoSlots Casino via e-mail, you can do so by filling a form on the support section of their website or send an e-mail at

If, instead, you’d like to contact them by phone, you’ll have to fill another form in the same section and wait for them to call you back.В

While preparing this review, we contacted customer service with a few questions. They were able to answer most of the questions but not all of them, and for the one they couldn’t answer, they got back to us the next day. Overall, not excellent but undoubtedly very positive.

Safety options

Videoslots Casino’s payout rates and random number generator’s results are published every month. Furthermore, the casino specifies in the terms and conditions that user funds are kept separate from the casino’s operating funds: this ensures that user funds cannot be lost in the event of mismanagement: this is something that all professional casinos should do.

We appreciate the fact that the casino indicates on the site the actual payout percentages for each game.Seguir leyendo